Leadership & Management Training

The manager’s role is very different from the non-manager’s. Managers must be able to develop and unify team members, plan strategically, set goals, delegate responsibilities, provide meaningful feedback, and effectively communicate. In this course, you will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities.

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JOB ROLES

Personal Development, Leader of Teams/Projects

WHAT YOU’LL LEARN

• Describe the roles that a manager has in an organization
• Identify and nurture talent in your team
• Build a management vision for success
• Create strategies to motivate and empower your team
• Combine leadership qualities and influence skills to motivate your team
• Plan and manage effective meetings

WHO SHOULD ATTEND

New managers wanting to become skilled in their management roles will benefit from this course.

Transformational Leaders have a tremendous impact. They can empower teams to grow and work together, envision the future, embrace change, and maximize performance. This course will help you develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future.

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JOB ROLES

Personal Development, Leader of Teams/Projects, Leader of Managers/Departments, Leader of Organizational Strategy

WHAT YOU’LL LEARN

• Bring about valuable and positive change in those you lead
• Increase engagement, motivation and morale in your team
• Enhance performance of individuals and the team
• Provide an authentic role model that inspires followership
• Develop others into leaders

WHO SHOULD ATTEND

Managers, directors, executives, and others responsible for leading teams, overseeing projects, and developing new leaders.

By their very definition, leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others, further strengthening your leadership effectiveness and galvanizing support for your vision. In this course, you will learn proven techniques to find and develop your own voice as a leader – one that builds trust, fosters enthusiasm for change, engages colleagues, strengthens relationships, and achieves results.

View Course Outline or ▶️ Watch a Course Demo

JOB ROLES

Personal Development, Leader of Teams/Projects

WHAT YOU’LL LEARN

• Enhance your leadership effectiveness through your message
• Communicate with greater openness and authenticity
• Craft compelling messages that connect people to purpose
• Engage, motivate, and inspire others to embrace change
• Apply your leadership voice to increase your impact and influence

WHO SHOULD ATTEND

Professionals who want to develop or strengthen their leadership position will benefit from this course.

Senior managers have unique demands placed upon them. They need to be able to lead the leaders – offering guidance, critiquing performance, and mentoring their team – while also identifying and developing new managers. To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.

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JOB ROLES

Personal Development Leader of Teams/Projects Leader of Managers/Departments Leader of Organizational Strategy

WHAT YOU’LL LEARN

• Use wisdom and understanding to lead others
• Deliver constructive critiques to your staff
• More effectively coach and mentor your staff
• Develop new managers
• Better motivate your staff
• Navigate organizational politics

WHO SHOULD ATTEND

Mid- and upper-level managers looking to hone their senior management skills.

IT managers require a specific skillset to properly create, oversee, enable, and motivate their teams. From developing an inspiring vision and empowering members to reach it to meeting deadlines and evaluating results, in this course you will learn the skills needed to successfully transition into an IT manager role.

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JOB ROLES

Personal Development, Leader of Teams/Projects, Leader of Managers/Departments

WHAT YOU’LL LEARN

• Make a smooth transition into management
• Develop your authentic leadership style
• Engage and empower staff to achieve excellence
• Build high performing, collaborative teams
• Apply delegation best practices
• Attract and retain great staff

WHO SHOULD ATTEND

IT Professionals who expect to or who have recently transitioned into a management role.

The business model is constantly evolving. Managing remote teams is now a common occurrence. Working virtually offers unique advantages and challenges. But how do you best leverage these benefits while overcoming impediments? This course will teach you to adjust your management style to successfully improve communication, foster connections, increase productivity, and develop remote and virtual teams. Focused on practical skills, this course includes activities to apply these techniques and drive results.

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JOB ROLES

Personal Development, Leader of Teams/Projects, Leader of Managers/Departments

WHAT YOU’LL LEARN

• Effectively manage team dynamics in remote and virtual teams
• Leverage communications technologies to the benefit of your remote and virtual teams
• Identify the specific skills required for managing remote and virtual teams
• Evaluate the impact of culture and language on your team’s performance

WHO SHOULD ATTEND

Executives, directors, managers, and others tasked with making important decisions for their organizations will benefit from this course.

The most successful leaders recognize that their success depends upon the success of those they lead. Enabling others to grow and fulfil their potential by coaching them to discover and apply their talents and strengths is a core competency of effective leadership. Whether supporting employees to optimize their contribution, or enabling them to further their career aspirations, your coaching will have a positive impact and will foster an environment of growth and success.

View Course Outline or ▶️ Watch a Course Demo

JOB ROLES

Personal Development, Leader of Teams/Projects, Leader of Managers/Departments

WHAT YOU’LL LEARN

• Develop a positive partnership that supports employee growth
• Provide effective coaching and feedback within a relationship of mutual trust
• Agree upon appropriate performance goals using the SMART technique
• Clarify the current state or reality of your employees’ situation
• Create options for your employee and develop them into a plan
• Motivate and support your employee to achieve their goals
• Recognize and remove any obstacles to employee success

WHO SHOULD ATTEND

Anyone managing the performance of others, including executives, managers, supervisors and team leaders will benefit from this course.

A business is more than a building and assets, and business leaders must be masters of many skills. In this course, you will learn to understand the mechanics of the organization – reading and interpreting financials, making sound business decisions, and setting a course – while also developing the skills to guide and direct your workforce in an ethical and professional manner.

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JOB ROLES

Personal Development, Leader of Teams/Projects, Leader of Managers/Departments, Leader of Organizational Strategy

WHAT YOU’LL LEARN

• Recognize the importance of the big picture in business planning
• Leverage financial information to make sound business decisions
• Identify the importance of other financial levers to your business
• Understand the importance of ethics on long term business success
• Appreciate how business etiquette affects your organizational success

WHO SHOULD ATTEND

Professionals desiring to improve their business planning, financial management, and decision-making skills and practice them in an ethical and professional manner will benefit from this course.

Change is both inevitable and necessary, yet potentially disruptive. Leading change efforts requires building credibility, communicating effectively, developing trust, making decisions, and demonstrating confidence. This course will help you to cultivate the leadership skills that you need to influence others and guide them through times of change.

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JOB ROLES

Personal Development, Leader of Teams/Projects, Leader of Managers/Departments, Leader of Organizational Strategy

WHAT YOU’LL LEARN

• Learn to thrive in a volatile world
• Build employee engagement in a precarious work environment
• Leverage fundamental values to build a better workplace
• Develop a culture of change
• Plan a path to the future

WHO SHOULD ATTEND

Anyone working within leadership, or aspiring to transition into leadership, who would like to professionalize their skills and competencies will benefit from this course.

An effective leader harnesses the diverse strengths of the team to maximize performance. Successfully mastering critical facilitation skills and applying them deftly can help drive these results. In this course, you will learn how to develop and apply facilitation techniques to support your team at every stage of the team life cycle. You will enhance your interpersonal competencies and observational abilities to deal effectively with disruptions and dysfunctions, and guide groups to reach consensus and achieve results.

View Course Outline

JOB ROLES

Personal Development, Leader of Teams/Projects, Leader of Managers/Departments, Leader of Organizational Strategy

WHAT YOU’LL LEARN

• Apply techniques to encourage participation and reach consensus
• Utilize facilitative questioning techniques
• Recognize indicators to facilitate each stage of the team process
• Deal constructively with disruptions and typical problem behavior
• Implement interventions appropriately
• Plan and run a focused discussion, meeting or even

WHO SHOULD ATTEND

Leaders and professionals who manage teams or groups and are responsible for their outcomes will benefit from this course.